{"id":5942,"date":"2020-10-02T02:57:37","date_gmt":"2020-10-02T02:57:37","guid":{"rendered":"https:\/\/demo2wpopal.b-cdn.net\/shopic\/?page_id=5942"},"modified":"2025-12-11T07:05:51","modified_gmt":"2025-12-11T07:05:51","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/www.elementvape.de\/sv\/refund-policy\/","title":{"rendered":"\u00c5terbetalningspolicy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5942\" class=\"elementor elementor-5942\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba882b8 e-flex e-con-boxed e-con e-parent\" data-id=\"ba882b8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28ce9a8 elementor-widget elementor-widget-text-editor\" data-id=\"28ce9a8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h1 data-path-to-node=\"2\"><b>Retur- och \u00e5terbetalningspolicy \u2013 Elementvape<\/b><\/h1><p data-path-to-node=\"3\">P\u00e5 Elementvape str\u00e4var vi efter h\u00f6gsta kundn\u00f6jdhet. Nedan hittar du v\u00e5ra detaljerade riktlinjer f\u00f6r returer, \u00e5terbetalningar och avbokningar.<\/p><h2 data-path-to-node=\"4\"><b>1. 15-dagars returr\u00e4tt &amp; process<\/b><\/h2><p data-path-to-node=\"5\">Vi erbjuder en 15-dagars returr\u00e4tt fr\u00e5n leveransdatumet. F\u00f6r att initiera en retur, v\u00e4nligen kontakta oss via e-post f\u00f6r att g\u00f6ra en returbeg\u00e4ran (RMA).<\/p><p data-path-to-node=\"6\">V\u00e4nligen ange s\u00e5 mycket information som m\u00f6jligt i ditt e-postmeddelande f\u00f6r att p\u00e5skynda processen:<\/p><ul data-path-to-node=\"7\"><li><p data-path-to-node=\"7,0,0\">Ordernummer<\/p><\/li><li><p data-path-to-node=\"7,1,0\">Fullst\u00e4ndigt namn<\/p><\/li><li><p data-path-to-node=\"7,2,0\">Adress och telefonnummer<\/p><\/li><li><p data-path-to-node=\"7,3,0\">Detaljerad anledning till returen<\/p><\/li><\/ul><p data-path-to-node=\"8\">Obs: Vi kan komma att beg\u00e4ra bilder och\/eller videor av skadad eller defekt vara innan vi godk\u00e4nner en retur. Dessutom kan vi f\u00f6resl\u00e5 fels\u00f6kningssteg. Detta \u00e4r n\u00f6dv\u00e4ndigt f\u00f6r att snabba p\u00e5 returprocessen och hj\u00e4lpa dig att undvika avgifter f\u00f6r returhantering.<\/p><p data-path-to-node=\"9\">N\u00e4r returen \u00e4r godk\u00e4nd f\u00e5r du ytterligare instruktioner f\u00f6r frakt. En \u00e5terbetalning, kreditnota eller ers\u00e4ttningsleverans sker f\u00f6rst n\u00e4r vi har mottagit och behandlat returen.<\/p><h3 data-path-to-node=\"10\"><b>2. Anm\u00e4lningsfrist f\u00f6r skador (48 timmar)<\/b><\/h3><p data-path-to-node=\"11\">F\u00f6ljande problem m\u00e5ste rapporteras inom 48 timmar efter leverans:<\/p><ul data-path-to-node=\"12\"><li><p data-path-to-node=\"12,0,0\">Kosmetiska skador (repor, bucklor fr\u00e5n fabrik)<\/p><\/li><li><p data-path-to-node=\"12,1,0\">Problem med f\u00f6rbrukningsartiklar<\/p><\/li><li><p data-path-to-node=\"12,2,0\">Dead on Arrival (DOA) \u2013 artiklar som \u00e4r defekta vid ankomst<\/p><\/li><li><p data-path-to-node=\"12,3,0\">Saknade eller felaktiga artiklar i paketet<\/p><\/li><\/ul><p data-path-to-node=\"13\">Rapporter som inkommer efter denna 48-timmarsfrist kan tyv\u00e4rr inte beaktas.<\/p><h3 data-path-to-node=\"14\"><b>3. Undantag f\u00f6r f\u00f6rbrukningsartiklar (hygien)<\/b><\/h3><p data-path-to-node=\"15\">Av strikta hygien- och s\u00e4kerhetssk\u00e4l kan vi inte acceptera returer av \u00f6ppnade eller anv\u00e4nda f\u00f6rbrukningsartiklar. F\u00f6rbrukningsartiklar inkluderar bland annat:<\/p><ul data-path-to-node=\"16\"><li><p data-path-to-node=\"16,0,0\">E-v\u00e4tskor<\/p><\/li><li><p data-path-to-node=\"16,1,0\">Spolar (Spolar) och Pods<\/p><\/li><li><p data-path-to-node=\"16,2,0\">Cylindrar<\/p><\/li><li><p data-path-to-node=\"16,3,0\">Eng\u00e5ngs-E-cigaretter (Disposables)<\/p><\/li><li><p data-path-to-node=\"16,4,0\">Batterier och Ackumulatorer<\/p><\/li><\/ul><p data-path-to-node=\"17\">F\u00f6r dessa artiklar \u00e4r ingen ny leverans m\u00f6jlig, s\u00e5vida de inte rapporterats som DOA (defekt vid ankomst).<\/p><h3 data-path-to-node=\"18\"><b>4. Hanteringsavgift (Restocking Fee)<\/b><\/h3><p data-path-to-node=\"19\">Vi f\u00f6rbeh\u00e5ller oss r\u00e4tten att ta ut en hanteringsavgift p\u00e5 15 % f\u00f6r returer om:<\/p><ol start=\"1\" data-path-to-node=\"20\"><li><p data-path-to-node=\"20,0,0\">De returnerade artiklarna har \u00f6ppnats och\/eller inte \u00e4r defekta.<\/p><\/li><li><p data-path-to-node=\"20,1,0\">Artiklarna visar tecken p\u00e5 fysiska skador eller anv\u00e4ndarfel som kan ha orsakat felet.<\/p><\/li><li><p data-path-to-node=\"20,2,0\">Enheterna har inte rengjts och t\u00f6mts innan retur.<\/p><\/li><li><p data-path-to-node=\"20,3,0\">Det angivna felet finns inte vid kontrollen eller kunde ha \u00e5tg\u00e4rdats med enkla fels\u00f6kningssteg.<\/p><\/li><\/ol><h3 data-path-to-node=\"21\"><b>5. Fraktkostnader<\/b><\/h3><ul data-path-to-node=\"22\"><li><p data-path-to-node=\"22,0,0\"><b>Returkostnader:<\/b> Kunden \u00e4r ansvarig f\u00f6r returfraktkostnader f\u00f6r icke-defekta artiklar.<\/p><\/li><li><p data-path-to-node=\"22,1,0\"><b>Ingen \u00e5terbetalning:<\/b> Alla ursprungliga fraktkostnader \u00e5terbetalas INTE.<\/p><\/li><li><p data-path-to-node=\"22,2,0\"><b>Avvisade paket:<\/b> Om kunden eller fraktfirman avvisar paketet av n\u00e5gon anledning (t.ex. felaktig adress), \u00e5terbetalas inte fraktkostnaderna. Om din best\u00e4llning ursprungligen var fraktfri, dras v\u00e5ra faktiska fraktkostnader av fr\u00e5n din \u00e5terbetalning.<\/p><\/li><\/ul><h3 data-path-to-node=\"23\"><b>6. Avbokningsvillkor<\/b><\/h3><p data-path-to-node=\"24\">Om du vill avboka en best\u00e4llning, v\u00e4nligen notera v\u00e5r avgiftsstruktur beroende p\u00e5 hanteringsstatus:<\/p><ul data-path-to-node=\"25\"><li><p data-path-to-node=\"25,0,0\">Om vi redan har b\u00f6rjat administrativ behandling av din best\u00e4llning, debiteras en avbokningsavgift p\u00e5 20 % av orderv\u00e4rdet.<\/p><\/li><li><p data-path-to-node=\"25,1,0\">Om din best\u00e4llning redan \u00e4r plockad och packad (f\u00f6rberedelse f\u00f6r frakt \u00e4r klar), debiteras en avgift p\u00e5 50 %.<\/p><\/li><li><p data-path-to-node=\"25,2,0\">Om varan redan har skickats kan best\u00e4llningen inte l\u00e4ngre avbrytas.<\/p><\/li><\/ul><p data-path-to-node=\"26\"><b>7. Kampanjvillkor (Rea)<\/b><\/p><p data-path-to-node=\"27\">Artikel som s\u00e4ljs som en del av kampanjer g\u00e4ller som \u201eSlutgiltig f\u00f6rs\u00e4ljning\u201c (Final Sale). Om en kampanjartikel \u00e4r defekt ger vi endast \u00e5terbetalning eller kredit motsvarande det betalda beloppet f\u00f6r artikeln. Kampanjartiklar ers\u00e4tts inte.<\/p><h3 data-path-to-node=\"28\"><b>8. \u00c5terbetalningsprocess<\/b><\/h3><p data-path-to-node=\"29\">\u00c5terbetalningar kan endast g\u00f6ras till den ursprungliga betalningsmetoden (kreditkort, betalkort) eller som butikskredit. Elementvape \u00e4r inte ansvarigt f\u00f6r \u00e5terbetalningar till f\u00f6rbetalda kort eller avst\u00e4ngda kreditkort om kortinnehavaren inte l\u00e4ngre har tillg\u00e5ng till det.<\/p><h3 data-path-to-node=\"30\"><b>9. Ansvarsfriskrivning<\/b><\/h3><p data-path-to-node=\"31\">Vi granskar all information p\u00e5 v\u00e5r webbplats mycket noggrant. Det kan dock ibland f\u00f6rekomma fel eller tillverkare kan uppdatera information som vi inte k\u00e4nner till. Vi f\u00f6rbeh\u00e5ller oss r\u00e4tten att korrigera felaktig information och \u00e4r inte ansvariga f\u00f6r stavfel.<\/p><p data-path-to-node=\"32\">Elementvapess \u00e5terbetalningsvillkor g\u00e4ller endast f\u00f6r k\u00f6p p\u00e5 denna webbplats.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>R\u00fcckgabe- und Erstattungsrichtlinie \u2013 Elementvape Bei Elementvape streben wir nach h\u00f6chster Kundenzufriedenheit. Nachfolgend finden Sie unsere detaillierten Richtlinien f\u00fcr R\u00fcckgaben, Erstattungen und Stornierungen. 1. 15-t\u00e4gige R\u00fcckgabefrist &amp; Ablauf Wir bieten eine 15-t\u00e4gige R\u00fcckgabefrist ab dem Lieferdatum an. Um eine R\u00fcckgabe einzuleiten, kontaktieren Sie uns bitte per E-Mail, um eine R\u00fcckgabeanforderung (RMA) zu stellen. Bitte geben [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund Policy<\/title>\n<meta name=\"description\" content=\"Bereitgestellt vom ElementVape.de -Team, damit Sie die internationale Politik von E-Zigaretten verstehen, unser Verst\u00e4ndnis von E-Zigaretten verbessern und einige Tipps zur richtigen Verwendung von E-Zigaretten erhalten. 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