Shipping Terms at Elementvape.de
For all shipping methods, Elementvape.de only charges the shipping costs, excluding any applicable taxes and customs duties. Please note that all taxes and customs duties incurred in the destination country are the responsibility of the customer.
If you have your own shipping method or a freight forwarder in China, please contact us and provide the relevant information. We will then send the order to your warehouse or your freight forwarder.
European Warehouse Transport
- Shipping Method: DHL, UPS
- Delivery Time to Germany: 2-3 Business Days
- Delivery Time to EU Countries: 3-4 Business Days
Non-European Warehouse Transport
- Shipping Method: DHL, UPS
- Destination Countries: Countries of the European Union
- Estimated Delivery Time: 12-20 Business Days
Note: Free shipping to EU countries for orders over €3,000.
How do I check the shipping costs to the destination?
Shipping costs vary depending on product weight, destination, shipping method, and other factors. Detailed price information can be found on the checkout page. Please enter your delivery address first to see the exact costs.
Handling of Customs and Import Duties
We recommend that you check with local customs authorities about possible import duties, taxes, and fees before placing your order. Certain products may require special permits or licenses for import.
Elementvapee does not accept responsibility for products that are rejected, seized, or destroyed by customs in your country. Since shipping is from Hong Kong (Freeport), the government of Hong Kong does not charge sales tax or customs duties. Taxes in the destination country are the responsibility of the customer.